FREE Delivery on Orders Over $150

You have no items in your shopping cart.

FAQ

Where do you deliver?

We deliver anywhere in Australia - and ship within two days of receiving payment.


How much does delivery cost?
For orders $150 and over, delivery is free. Otherwise $15 flat fee applies.

Express deliveries are also available.


Do you ship internationally?

Yes. Contact us at info@leuvia.com for a shipping estimate.


I want to order custom-made curtains. How should I measure my windows?

Please refer to our measuring guide, or contact us at info@leuvia.com for further assistance.


What if the curtains arrive and they’re the wrong size or don’t look as good as I’d hoped?
We offer full refunds within 30 days for all ready-made items if the item is returned in its original condition and with packaging. 
For custom made items, a 50% non-refundable deposit is required before confirming the order. No returns are possible for custom-made items due to change-of-mind or where the size that you have ordered does not fit. Returns are provided only if there is an issue with quality.


How do I hang the curtains?

Our custom-made curtains can be ordered to suit your curtain hanging system and rod. Ready-made curtains can accommodate curtain hooks, rings or can be threaded directly onto the curtain rod. Please contact us at info@leuvia.com.au if you require any clarification about hanging options. 


I really love your cushions - can I get curtains made to match?
We do offer custom-made curtains, although not all cushion fabrics are suitable for curtains. Please contact us, and we'll see what we can do!


What if I want to buy more cushions but they are out of stock – can I order more?

Yes! The easiest option is to add the cushions to your wishlist, and we will email you to advise when your cushions are ready to order. Or just contact us to place an order (order@leuvia.com)


What is your returns policy?

We offer full refunds within 30 days if the item is posted to us in original condition and with full original packaging. Returns only, no exchanges. For custom-made items and alteration items, returns are only available when there’s an issue with quality.  


Can I have bedlinen custom-made with Leuvia fabric?
Not all Leuvia fabrics are suitable for bedlinen, but please contact us and we’ll do our best to help (order@leuvia.com).


I love your bedlinen – can I order it in other colours?
Contact us (info@leuvia.com) and we’ll see what we can do!